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Water Service Line
Leaks Policy It
is the member’s responsibility to properly maintain his or her water
system and any irrigation sprinkler system connected to such system. The
member’s water system includes all water and related facilities and
appurtenances on the member’s side of the
water meter. This responsibility includes the responsibility to
promptly discover and repair leaks in the member’s water system and to
limit the amount of water loss through a leak.
A leak in the members’ water system is the sole responsibility of
the member. The
Association may, in its sole discretion, grant a credit to a customer’s
water bill for a leak in the member’s water system under the following
conditions: ·
The
Member has been diligent in discovering and repairing the leak and the
leak has been repaired. Proof of repair to the Association’s
satisfaction will be required by the Association before a credit is
granted. The General Manager
may waive this requirement in unusual circumstances. ·
The
customer is not in violation of any Association policies and is otherwise
current in the member’s obligations to the Association. ·
A
credit may only be applied to one bill or billing cycle.
If a leak occurs over two different billing cycles the credit will
be applied to the billing cycle with the most usage.
·
Once
a member receives a credit, the member may not be granted another credit
for ten years. If
granted, the amount of any credit will be computed as follows and in
accordance with the worksheet attached. 1.
The
excess usage is computed by determining the total amount of cubic feet
used during the billing cycle in which the leak originates and
deducting the 2-year average of historic usage during that same
billing cycle. If the customer
has less than 2-years of history for that billing cycle a shorter time
frame may be used. 2.
The
Excess usage amount is multiplied by the usage rate for the lowest
consumption block in the Association’s rate structure.
This computation gives the amount charged for the excess usage. 3.
The
charge for the average usage is computed. 4.
The
excess usage charge is added to the average usage charge.
This computation gives the total adjusted water charge. 5.
The adjusted water charge is subtracted from the actual charge to
arrive at the allowable credit. |